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If a student with a disability believes that he/she has not received the accommodations requested, the following steps are recommended:
- The American with Disabilities Act requires that accommodations be developed in a give-and-take dialogue process between the institution and the person with a disability. The student needs to meet with the director of Disability Services, to discuss and explore appropriate, reasonable accommodations. The student and/or the director of Disability Services may need to meet with the instructor as well.
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Colleges are not required to provide the requested or preferred accommodation. They are required to provide reasonable, appropriate, and effective accommodations for disabilities which have been adequately documented and for which the accommodation has been requested. Therefore, the student should ask, “Is the accommodation that has been offered reasonable and effective?”
If a student has considered both #1 and #2 above and believes the accommodation that has been offered is neither reasonable nor effective, the following steps should be taken:
- Schedule a meeting with the director of Disability Services who arranged the original accommodation. If the accommodation is related to a specific course or action by a specific instructor, the student’s instructor may be asked to attend the meeting.
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If the student is not satisfied with the results of the meeting with the director of Disability Services, the student may file a grievance through Newman University’s Student Grievance procedure. To do so, the student should first provide a written statement to the director of Disability Services, who will convene with the Department of Disability Services to review it within 10 days. A complaint can often be resolved in a timely manner by following the above-mentioned steps.
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